## For existing customers

If you already have a Karat account and need help with your account, transactions, cards, etc.:  
- Email: [concierge@trykarat.com](mailto:concierge@trykarat.com)  
- Text: (323) 747-7086  
- Business hours: Monday to Friday from 7 AM to 5 PM PT

## For new customers

If you’re interested in Karat or want to learn more about our products:  
- Email: [banking@trykarat.com](mailto:banking@trykarat.com)

_Karat is a financial technology company, not a bank. Banking services provided by Grasshopper Bank, N.A., Member FDIC. The Karat Visa® Business Credit Card is issued by Cross River Bank, Member FDIC, and pursuant to a license from Visa️ USA._