## Personal information

Under **Settings > General > Personal information**, you can view your name, email and phone number. If you need to make changes that are restricted, select **Contact Concierge** to open a popover where you can copy `concierge@trykarat.com` or open your default email app with a pre-filled message.

## Manage your Karat Premium subscription

Under **Settings > General > Manage Karat Premium subscription**, you can:

- View your current plan (Standard or Karat Premium)
- See your next billing date
- View which account is being billed
- Cancel your subscription

If you’re eligible for a promotional offer or free trial, it will appear under **Promotional offers** in this section.

## Security settings

Under **Settings > General > Security**, you can:

- Change your password
- Enable or disable two-factor authentication (2FA)

We strongly recommend keeping two-factor authentication turned on for additional account protection. If you’ve forgotten your password, go to [app.trykarat.com](http://app.trykarat.com/) and click **Forgot Password?** on the login screen to reset it.

## Address

Your billing address is used for account verification, card statements and related documentation. If you need to update it, select **Contact Concierge** in the **Billing address** section to copy our email address or open your default email app. Your mailing address is used for physical card deliveries and other correspondence. To update, go to **Settings > General > Mailing Address**, enter the updated address, and click **Save**. Mailing addresses must be valid, physical U.S. addresses that can receive mail. P.O. boxes are not supported for card delivery.

## Requesting banking limit changes

Under **Settings > Banking > Banking limits**, you can review your current daily and monthly transfer limits. To request a change, select **Contact Concierge** to copy `concierge@trykarat.com` or open your default email app.

## When to contact Karat

Some information cannot be changed directly in your dashboard. Use the **Contact Concierge** option next to any restricted field, or reach our team using the channels in [Contact us](https://help.trykarat.com/account-settings/contact-us)._Karat is a financial technology company, not a bank. Banking services provided by Grasshopper Bank, N.A., Member FDIC. The Karat Visa® Business Credit Card is issued by Cross River Bank, Member FDIC, and pursuant to a license from Visa️ USA._